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Frequently Asked Questions
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What is your Shipping Policy?
Fast Lane Wireless will process the shipment within one business day of receiving a cleared payment. NOTE: We do not ship Saturday, Sunday, or holidays. Sales Tax is charged for items shipped to: CA
Do you ship internationally?
Yes
What is your Return Policy?
Our Quality Control is one of the best in the business and we strive for 100% customer satisfaction. To back it up, if an item is not working correctly or there are any problems at all with an item purchased from Fast Lane Wireless we offer a 30-Day Exchange or Refund Policy. Please contact us through Ebay and state your name, date of purchase, auction number, type of phone, and the problem that you are having and we promise a prompt response.
What Customer Service help do you offer?
We strive for a 5-Star Rating! Please let us know how to improve your shopping experience! FAST LANE WIRELESS CUSTOMER SERVICE HOURS ARE WEEKDAYS FROM 8:00 A.M. to 3:30 P.M. PACIFIC TIME, MON-FRIDAY, EXCLUDING HOLIDAYS. Contact us by email at sales@fastlanewireless.com for assistance. We will attempt to respond to questions and concerns as quickly as we can to ensure a good customer business relationship. Please see our return policy for further information on exchanges and refunds. Thank You For Your Business!!
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