We strive for a 5-Star Rating! Please let us know how to improve your shopping experience! FAST LANE WIRELESS CUSTOMER SERVICE HOURS ARE WEEKDAYS FROM 8:00 A.M. to 3:30 P.M. PACIFIC TIME, MON-FRIDAY, EXCLUDING HOLIDAYS. Contact us by email at sales@fastlanewireless.com for assistance. We will attempt to respond to questions and concerns as quickly as we can to ensure a good customer business relationship. Please see our return policy for further information on exchanges and refunds. Thank You For Your Business!!